Is there a limit to the number of WhatsApp messages I can send?

WhatsApp limits

There is a limit to the number of messages you can send; the daily limit depends on the tier you are in.

• Tier 1: allows your business to send messages to 1,000 customers per day.
• Tier 2: allows your business to send messages to 10,000 customers per day.
• Tier 3: allows your business to send messages to 100,000 customers per day.

Every account starts attier 1; the account is automatically upgraded to the next tier if the quality rating is not red and it sends twice the number of messages of its current limit within a maximum window of 7 days. It is not yet possible to check your quality rating on the Sparrow platform.

Unfortunately, Facebook does not provide information on when an account has been restricted, so we cannot notify you proactively. If you think your account has been restricted, pleasecontact our support teamwith the name of the WhatsApp channel and the email linked to your account so we can check this for you. More details on tiers and quality ratings can be foundhere.